Cookies? Yes, Please.

Cookies are small text files placed on your device when you visit a website. They store tiny bits of information that help websites remember things about your visit.

For example:

• Keeping you logged in
• Remembering your preferences
• Understanding how visitors move through the site
• Helping us improve performance
• Showing content that’s more relevant

They don’t give us access to your laptop, phone, secret spreadsheets, or Spotify playlists. They simply help our digital environment function properly.

In some cases, cookies may process personal information. When they do, we handle that information in line with POPIA and our Privacy Policy.

Essential Cookies

The behind-the-scenes heroes.

Without these, parts of the website simply wouldn’t work. They support:

• Security
• Session management
• Navigation
• Form submissions
• Stability and performance

These are necessary for the website to function properly. Because of that, they don’t require consent.

Performance & Analytics Cookies

The “how’s it going?” cookies.

These help us understand how people use our site. Things like:

• Which pages are visited
• How long people stay
• What gets clicked
• Where traffic comes from

The data is typically aggregated or anonymised and helps us improve usability and performance. Where required by law, we’ll ask for your consent before enabling these.

Functionality Cookies

The memory-makers.

These remember your choices, like:

• Language preferences
• Region settings
• Display or theme preferences
• Previously entered information

They make your experience smoother and less repetitive. Depending on how they’re used, these may require your consent.

Targeting & Marketing Cookies

The relevance crew.

These may help:

• Show you ads that are more relevant
• Measure campaign effectiveness
• Avoid showing you the same ad repeatedly
• Track interactions across websites

These cookies are only activated with your consent. Always. And you can change your mind whenever you want.

First-Party Cookies

These are set directly by Synrgy’s website.

Third-Party Cookies

Sometimes we work with trusted partners such as:

• Analytics providers
• Advertising platforms
• Social media platforms
• Embedded services

They may place cookies through our website. They operate under their own privacy policies, and we encourage you to review those if you’d like more detail.

We aim to work only with providers who take data protection seriously and align with applicable data protection standards.

Session Cookies

Some cookies are short-term. They disappear when you close your browser.

Persistent Cookies

Others hang around a bit longer. They stay for a defined period or until you delete them manually. How long depends on the cookie and what it’s meant to do.

Under POPIA and other applicable data protection laws:

• Essential cookies are used because we have a legitimate interest in running a secure and functional website.
• Analytics, functionality, and marketing cookies are used based on your consent where required by law.

You can withdraw consent at any time. No awkwardness. No drama. Withdrawing consent does not affect processing that took place before your withdrawal.

You can manage cookies in a few ways:

• Through our website’s cookie banner or preference settings
• Through your browser settings

Most browsers allow you to:

• View stored cookies
• Delete them
• Block certain categories
• Set rules for future visits

Just a heads up: disabling essential cookies may affect how the site works. Some features may misbehave. We won’t take it personally. The website might.

If we update this Cookie Policy, we’ll adjust the “Last Updated” date below. If anything major changes, we’ll communicate it clearly on our website.